Registration Methods

Mobile App("iAM Smart")

Preparation

Preparation for Registration
Hong Kong Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Register now"
  3. Select "18 or over"
  4. Select "Start"
  5. Read the applicant statement and terms of use carefully
  6. Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
  7. Scan the HKIC according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC
  8. Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
  9. Wait for the identity verification
  10. Perform mobile phone built-in biometric authentication
  11. Setup "iAM Smart" 6 digital password
  12. Provide Email Address
  13. "iAM Smart" registration is completed

Preparation

Preparation for Registration
Applicant's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Register now"
  3. Select "11 to 17"
  4. Select "Start"
  5. Parent or guardian* log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone to agree the registration
  6. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  7. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
  8. Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
  9. Scan the HKIC according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC
  10. Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
  11. Wait for the identity verification
  12. Perform mobile phone built-in biometric authentication
  13. Setup "iAM Smart" 6 digital password
  14. Provide Email Address
  15. "iAM Smart" registration is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Tips about the HKIC scanning angle and facial identification are listed below. Please contact "iAM Smart" Hotline for any enquiries.
Demonstration Video (1): Scanning HKIC on a flat surface
Scanning HKIC - Method (1)
Put the HKIC on a flat surface and scan the front side of it from three different angles to verify its authenticity and capture the information on it
Demonstration video (2): Adjusting the angle of HKIC Demonstration video (3): Adjusting the angle of mobile phone
Scanning HKIC - Method (2)
If you encounter lighting problems, try holding the HKIC and adjusting the position of it or the mobile phone to an appropriate angle
Scanning HKIC - Tips
Scan under moderate lighting and make sure words on the HKIC can be captured clearly.
Facial Identification
Take photo under moderate lightingTake photo under moderate lighting
Position your full frontal face within photo framePosition your full frontal face within photo frame
Don't cover your faceDon't cover your face
Position your head within the photo frame and follow instructions to complete the required action for real person and facial identification