"iAM Smart" Mobile App
- Home Page
- Service Pages
- Login Function
- Settings Details
- "e-ME" Profile
- Account Information
- Personal Code
- Digital Document
Home Page
Service Pages
The "iAM Smart" services page allows users to search for and access online services and information from various government and public & private organisations. All of them are allocated under Theme, Government and related organisations, and Commercial and other organisations.
Theme - Classified into different themes based on the nature of the service.
The "iAM Smart" services page allows users to search for and access online services and information from various government and public & private organisations. All of them are allocated under Theme, Government and related organisations, and Commercial and other organisations.
Government and related organisations – Include services provided by government and related organisations.
The "iAM Smart" services page allows users to search for and access online services and information from various government and public & private organisations. All of them are allocated under Theme, Government and related organisations, and Commercial and other organisations.
Commercial and other organisations – Include services provided by commercial and other organisations.
Login Function
Users can log in to "iAM Smart" using the biometric authentication function on their mobile phones, including Face ID or Touch ID for iOS and fingerprint recognition for Android. Users can also choose to log in using a PIN after they have verified their email addresses. Although the biometric authentication is set as the default login method upon the initial login, users can change the login method at any time when logging in thereafter.
Settings Details
Users can manage various app settings and account settings, such as switching to lite mode, change the display settings, viewing account information and log records for the past 90 days, resetting passwords, and transferring account to another mobile phone, etc.
For detailed information on "Transfer Account To Another Mobile Phone", please click here to refer to the "Frequently Asked Questions".
Besides logging out manually, the system will automatically log out if users do not use the mobile application for a certain period of time after logging in to protect their personal privacy.
"e-ME" Profile
Users can edit their personal information in the "e-ME profile" section to facilitate automatic filling of online forms. Users can also authorise "iAM Smart" to retrieve the billing address, including electronic bills (in PDF format) and related information (such as billing date, owner name, service address, correspondence address, etc.), for the address proof purpose.
When online forms request users for submitting their personal information or address proof, users can choose to provide relevant information automatically by using the "e-ME" Form Filling function, without the need to fill in or upload the information.
Account Information
Users can edit their account information for facilitating automatic filling of online forms and email address for receiving messages from "iAM Smart". Users can also check the validity date and reference number of their digital certificate.
For detailed information on "Renewing for iAM Smart-Cert", please click here to refer to the "Frequently Asked Questions".
For detailed information on "Confirming that my iAM Smart-Cert renewal is completed", please click here to refer to the "Frequently Asked Questions".
Personal Code
The Personal Code provides "iAM Smart" users a more efficient way for presenting partial personal information during verification and registration processes. This approach minimises the need to disclose excessive personal details by utilising an identity card. To develop applications related to "iAM Smart" Personal Code, please visit the "iAM Smart" sandbox webpage.
Digital Document
"iAM Smart" Personal Assistant supports the "iAM Smart" version of a licence, permit, certificate, registration or other documents issued by the Government of the Hong Kong Special Administrative Region via the "e-Proof" platform. Please visit the "e-Proof" website ( https://www.eproof.gov.hk/en/supportedeproofdocuments ) for details.